Jaysen Labs LLC
Privacy Policy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile opt-in data and consent will not be shared with any third parties for their marketing or promotional use.
Effective date: August 16, 2026 This Privacy Policy (“Policy”) explains how Jaysen Labs LLC (“we,” “us,” or “our”), doing business as GenieFront / 店小聪, collects, uses, shares, and protects personal information when you use guest booking websites and related features powered by GenieFront (the “Services”), and when shop owners (“Professionals”) use GenieFront software. When a guest books on a shop’s GenieFront-powered site, we process booking information so that shop can serve the guest. Individual shops may also publish their own privacy notices for in-store practices (for example paper intake forms). For questions about a shop’s own practices, contact that shop. 1. Who we are Jaysen Labs LLC operates GenieFront, online booking and front-desk software for U.S. spa, massage, foot-care, nail, and related shops. We provide software. We do not ourselves provide massage, spa, nail, or other regulated care services. Guests pay the shop in store; the guest site does not collect payment cards. 2. Scope This Policy applies to: • Information submitted on GenieFront guest booking forms • Appointment confirmation / reminder SMS or email you opt into (see also our SMS Terms at https://www.geniefront.com/sms/) • Technical logs needed for security and abuse prevention • Information Professionals provide when using GenieFront admin tools It does not cover health forms or paper records a shop collects only in store, or third-party sites unrelated to GenieFront. 3. Information we collect a. Information you provide • Identifiers / contact: name, phone number, email (if provided) • Booking details: appointment date/time, selected services and add-ons, party size and companion details (if provided), notes, SMS/email notification preferences • Professional account information: shop name, login email, business contact details, menu/hours/content used to run the shop site and desk tools b. Information collected automatically • Approximate device/browser type, IP address, timestamps, and page paths • Basic cookies or similar technologies needed for security, session continuity, language preference, and diagnostics We do not use guest booking data to build advertising profiles or sell ads against guest phone numbers. c. Information we do not collect on the guest site • Payment card numbers or online checkout data. Guests pay the shop in store. 4. How we use information • To deliver booking requests to the shop and support scheduling • To send appointment confirmations, changes, or reminders only when you opt in • To operate Professional accounts and shop websites • To secure the Services, prevent fraud/abuse, and troubleshoot • To comply with law or valid legal process • In aggregated or de-identified form to improve the product 5. Automated / AI processing GenieFront may use automated systems, including third-party AI providers under contract, to: • Answer or transcribe inbound shop phone calls in order to take or confirm bookings (AI customer service) • Generate shop website layouts and copy from information a Professional provides • Assist staff with scheduling, reminders, and appointment changes (staff remain responsible for confirming changes) • Summarize public reviews or feedback the shop chooses to import Audio, transcripts, prompts, generated pages, and summaries may be processed by subprocessors solely to provide these features. Professionals should not submit secrets or health details they do not want processed this way. AI output can be inaccurate; shops must review generated websites, bookings, and summaries before relying on them. 6. SMS and email (consent) Appointment SMS or email is sent to the primary contact only if you check an explicit consent checkbox on the booking form (not pre-checked). These messages are transactional (Customer Care / account notifications) related to your booking — not marketing or promotional blasts. Message frequency varies with your appointments (typically a confirmation and an optional 24-hour reminder per booking). Message and data rates may apply. Reply STOP to cancel SMS; reply HELP for help. Email unsubscribe links cancel non-essential email. We do not use your number for unrelated marketing or promotional texts. See our SMS Terms: https://www.geniefront.com/sms/ 7. How we share information • Shops / Professionals: booking details are shared with the shop you booked so they can receive you. • Service providers: hosting, SMS/email delivery, AI subprocessors under contract, and similar processors, only as needed to operate the Services and under contractual safeguards. • Legal: when required by law or to protect rights and safety. • Professional advisors: legal, financial, or insurance advisors as needed to manage our business. • Business transfers: if we are involved in a merger, acquisition, or asset sale, information may transfer subject to this Policy or equivalent protections. • Aggregated / de-identified information that cannot reasonably identify you. We do not sell your personal information. We do not sell guest phone numbers to third-party advertising lists. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Mobile opt-in data and consent will not be shared with any third parties for their marketing or promotional use. All sharing categories above exclude text messaging originator opt-in data and consent; that information will not be shared with any third parties for their marketing or promotional use. 8. Categories of personal information (U.S. state privacy notice) Over the preceding 12 months we may have collected and disclosed the following categories for the business purposes described in this Policy: • Identifiers (name, phone, email, IP address) • Commercial / transaction information (bookings, services selected, party size) • Internet or other electronic network activity (pages viewed on our sites, timestamps) • Audio or similar information (call recordings/transcripts when a shop uses AI phone answering) • Professional / business information (for shop owners: shop name, menu, hours, account email) We disclose these categories to the shop you booked with, to service providers that help us run the Services, and as otherwise described in section 7. We do not sell personal information and do not share personal information for cross-context behavioral advertising as a business model. 9. Cookies and similar technologies We use limited cookies or local storage for language preference, security, and basic site function. We do not operate third-party ad networks on guest booking pages. You can block cookies in your browser; some features may not work if you do. 10. Your choices • SMS: reply STOP to opt out; HELP for help • Email: use unsubscribe links in non-essential emails • Privacy rights requests: email privacy@geniefront.com (we may need to verify your identity) • Shop-only records: contact the shop directly for in-store paperwork they hold alone 11. Retention We keep information for as long as needed to complete the visit, operate Professional accounts, resolve disputes, meet legal/accounting requirements, and then delete or de-identify it. Security logs are kept for shorter operational periods. 12. Security We use reasonable administrative, technical, and organizational measures. No method of transmission or storage is 100% secure. 13. Children Guest booking Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have, we will delete it promptly. Consenting to SMS under our SMS Terms requires that you are 18 or older and the subscriber (or authorized user) of the phone number. 14. Your rights (including California and other U.S. state residents) Depending on where you live, you may have rights to know/access, delete, correct, and limit certain processing of personal information, and to appeal a denied request where required. California residents may also request that we not “sell” or “share” personal information (we do not sell personal information as a business model). Contact privacy@geniefront.com. We will not discriminate against you for exercising privacy rights. 15. International transfers We primarily process and store information in the United States. If you access the Services from elsewhere, you understand your information may be processed in the U.S. 16. Links to other sites Shop sites or our pages may link to third-party websites. Their privacy practices are their own. This Policy applies only to GenieFront Services operated by Jaysen Labs LLC. 17. Changes We may update this Policy from time to time. We will revise the effective date on this page and, for material changes, provide additional notice in the Services where appropriate. 18. Contact Jaysen Labs LLC (GenieFront) Privacy requests: privacy@geniefront.com Legal: legal@geniefront.com Web: https://www.geniefront.com SMS Terms: https://www.geniefront.com/sms/
中文
生效日期：2026年8月16日 本隐私政策（“本政策”）说明 Jaysen Labs LLC（运营品牌 GenieFront / 店小聪，“我们”）作为软件服务提供商，如何收集、使用、共享与保护您在使用 GenieFront 驱动的客人预约网站、通知功能，以及店主使用 GenieFront 软件时提供的信息。各门店还可另行发布门店隐私政策。 一、我们是谁 Jaysen Labs LLC 运营 GenieFront，为美国按摩 / 足疗 / 美甲等本地门店提供网上预约与前台运营软件。我们提供软件，不直接提供护理服务。客人站不收款，费用到店支付。 二、适用范围 包括客人站预约表单、您同意接收的预约短信/邮件（另见短信条款 https://www.geniefront.com/sms/）、安全与防滥用所需的技术日志，以及店主在管理后台提供的信息。不包括门店仅在线下收集的健康表，或其他与 GenieFront 无关的第三方网站。 三、收集的信息 • 您提供的信息：姓名、电话、邮箱（如填写）、预约时间、服务与加项、人数与同行人信息（如提供）、备注，以及短信/邮件通知偏好；店主账号与店铺配置信息。 • 自动收集：大致设备与浏览器类型、IP、访问时间、页面路径；必要的 Cookie / 本地存储（语言、安全、会话）。 • 客人站不收集银行卡，也不进行在线支付。 四、使用目的 向门店传递预约、在您同意后发送确认/提醒、运营店主账号与店站、保障安全与防滥用、遵守法律，以及在汇总/去标识化后改进产品。 五、自动化 / AI 处理 GenieFront 可能使用自动化系统（含签约的第三方 AI 服务商）以：接听或转写门店来电并生成预约；根据店主提供的信息生成店站版式与文案；协助排班、提醒与改期（变更须经门店确认）；对门店导入的公开评论做摘要。AI 结果可能有误，发布或确认前应人工核对。 六、短信与邮件 预约相关短信或邮件仅在您勾选同意后发送给主联系人，属于与预约相关的事务通知，不是营销群发。信息与数据费率可能适用。回复 STOP 可退订短信；回复 HELP 获取帮助。详见短信条款。 七、共享 • 门店：预约信息提供给您预约的门店。 • 服务商：托管、短信/邮件发送、签约 AI 处理商等，仅在提供服务所必需范围内处理。 • 法律要求、专业顾问或业务转让时可能披露。 我们不会出售您的个人信息。 手机号码及相关同意信息不会与第三方或其关联方共享，以用于对方的营销或推广目的。短信发送方的 opt-in 数据与同意信息不会与任何第三方共享用于其营销或推广。 八、美国州隐私分类（摘要） 过去 12 个月可能收集并披露的类别包括：标识符（姓名、电话、邮箱、IP）、交易信息（预约与所选服务）、网络活动信息（页面路径与时间戳）、音频或类似信息（若门店启用 AI 来电接听）、店主业务信息。接收方为预约门店及服务提供商。我们不以出售个人信息或跨情境行为广告共享为业务模式。 九、您的选择与权利 短信回复 STOP 退订；HELP 获取帮助。隐私请求：privacy@geniefront.com。视所在地法律，您可能有权访问、删除、更正信息；加州居民还可提出不出售/不共享请求。 十、保留、安全、儿童 按履约、争议处理与法律需要保留，其后删除或去标识化。我们采取合理安全措施，但无法保证绝对安全。服务不面向 13 岁以下儿童。同意接收短信须年满 18 岁且为该号码订户或经授权使用者。 十一、联系 Jaysen Labs LLC（GenieFront） privacy@geniefront.com · legal@geniefront.com https://www.geniefront.com 短信条款：https://www.geniefront.com/sms/